About Us:

Origins and Mission

Diplomacy Dojo comes from the research lab of Dr. Anne Hsu, Associate Professor at Queen Mary, University of London. We use artificial intelligence to help you transform feedback and difficult conversations into opportunities for building trust. There is always a constructive frame for every conversation. Our aim is to reinforce cultures of honesty and trust in organizations by helping employees find ways to communicate that are authentic, constructive, and supportive.

How it works

It doesn’t matter what you say as much as what others hear. Feedback or conversations about different viewpoints often become ineffective when judgmental language is used. Judgmental language often triggers a defensive response in others and trust erodes. Our brain processes social judgment like the fear and pain of physical attack -- our attention becomes focused on fight or flight. When someone is focused on defending themselves, they can no longer hear or understand you effectively.

Diplomacy Dojo helps you be effective when giving feedback and having difficult conversations. We use artificial intelligence to alert you to ill-advised language that may trigger defensive responses in others and helps you find more effective wordings for your messages.

Leadership Team

Anne Hsu

Anne Hsu, PhD

Anne Hsu is an Associate Professor of Computer Science at University of London (Queen Mary). Her PhD was in physics and neuroscience from University of California Berkeley. For over 20 years, Anne has conducted research at the intersection of machine learning, neuroscience and psychology. Anne is also an accredited workplace mediator (OCN London).
Peter Latham

Peter Latham, PhD

Peter Latham is Professor of Neuroscience and Machine Learning at the Gatsby Unit, University College London (UCL). Peter is also a visiting researcher at Deep Mind. Peter received his PhD in physics from the University of California at Berkeley in 1986. Peter’s research focuses on probabilistic models, combining the fields of machine learning and neuroscience.
Lynn Qu

Lynn Qu

Lynn Qu is Director of Business Integrity Sales Partnership at Facebook. She received her MSc and BSc in Computer Science, both from Massachusetts Institute of Technology. Lynn has over 20 years of experience building and managing high-growth, high-performance teams. Her previous positions include Director of Strategy and Operations at Airbnb, Senior Director of Global Product at Expedia, Vice President of Global Product at Trip, and Programme Manager at Microsoft.