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Studies on workplace communication challenges

  • 9 out of 10 managers avoid constructive feedback for fear of negative reactions from employees. (Leadership IQ)
  • 98% of managers wish they had received more training to handle issues including performance management and conflict resolution. (Forbes)
  • Only 2 in 10 employees strongly agree that their performance is managed in a way that motivates them to do outstanding work. (Gallop)
  • 2/3 of managers uncomfortable communicating with employees. (HBR)
  • 57% of employees prefer corrective feedback to praise or recognition while 70% of managers don’t like giving corrective feedback. (HBR)
  • Without continued support 80% of managers revert to their old ways within 6 months of training. (Grovo)
  • 61% of employees say they would like to learn how to manage workplace conversations with more confidence. (Chartered Management Institute)
  • Minorities in a workforce are even more likely to be discouraged by poorly delivered feedback. (Journal of Vocational Behavior)

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