How we can support your teams
We enable your staff to handle difficult situations in a supportive way. Workshop scenarios include how to:
- Manage and process negative emotions (e.g., stress, worry, anger)
- Handle interpersonal differences (e.g., clash in working styles)
- Express negative emotions in constructive ways (e.g., frustration over miscommunication)
- Deal with emotionally triggering situations (e.g., criticism or defensiveness)
- Address toxic positivity (e.g., reluctance to point out problems)
- Give negative feedback (e.g., address poor performance)
- Have difficult conversations (e.g., discussing mistakes )
- Cope with conflict productively (e.g., perceived unfairness, differences of opinion)

Aims of the workshop
The workshop will enable your staff to:
- Respond with calm and clarity in difficult situations
- Give and receive emotional support
- Strengthen their resilience to setbacks
- Have high quality conversations that increase performance and productivity
- Increase trust and cohesion among teams
- Handle conflict while preserving relationships
- Respond to challenging situations with growth and learning
- Build a culture of resilience, thriving relationships, and high performance
Workshop Content

- How your brain responds to emotional threat
- Three practical, science-backed methods for managing difficult feelings
- Do's and don'ts of expressing emotions constructively
- Three key tips for talking about difficult topics
- The secret to dealing with personal differences and conflict while preserving relationships

Workshop details
Suitable for 12-40 participantsDuration: 2 hours
Delivery: Live online or in-person
Cost: £800* / $985*
* Costs are quoted for online delivery. Please check with us for in-person pricing